Privacy Policy

AutoInfy (“AutoInfy”, “we”, “us”) runs autoinfy.com, a website for comparing tractors, trucks, pickups, harvesters and cars and the prices offered by different dealers. You don't need an account to use the website. For anything in this policy, contact us at support@vahanbay.com or +91 99945 72709.

We only collect what we need to answer your request:

• Price enquiries: your name, mobile number, the city you choose, and the vehicle and dealer you asked about.
• Loan requests: your name, mobile number, the city you choose, the vehicle, vehicle type and loan amount you enter, and a record of the consents you gave (which ones, when, and the version of the wording).
• Where you came from: the website or campaign that brought you to AutoInfy, saved with your enquiry or loan request.
• Contact form: your name, mobile number, email address (optional), the topic you pick and your message.
• Technical data: your IP address, browser type, device, pages visited and the time of each request, recorded in standard server logs.
• Stored on your device: your selected city and the vehicles in your comparison list are kept in your browser's local storage so the site remembers them. They are not sent to us.

We do not ask for, and you should not send us, bank details, Aadhaar numbers or other government ID through the website.

• To pass your price enquiry to the dealer or dealers you chose, so they can call you with a quote.
• To reply to messages you send us and to follow up on your enquiry.
• To keep the website secure, prevent spam and abuse, and fix problems.
• To understand which pages and vehicles are useful so we can improve the site.

When you ask for a price, we share your name, mobile number, city and the vehicle you're interested in with the dealer(s) involved in that enquiry. Dealers are independent businesses and handle your details under their own privacy policies.

The website or campaign that brought you to AutoInfy is also shown to the dealer receiving your enquiry. Loan requests are handled by AutoInfy and are not shared with dealers.

We also use service providers who host and run the website for us; they may only process data on our instructions. We may disclose information where the law requires it.

We do not sell your personal information.

We don't use advertising cookies. The site uses your browser's local storage for your city and comparison list, and session storage for signed-in administrators. You can clear these at any time from your browser settings.

We keep enquiries and messages for as long as we need them to handle your request and for our legitimate business records, and then delete or anonymise them. Server logs are kept for a limited period for security purposes.

The website is served over HTTPS, administrator access is password-protected and limited by role, and passwords are stored only as secure hashes. No system is perfectly secure, so please contact us straight away if you think your information has been misused.

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you,
• correct or update it,
• erase it, or stop dealers from contacting you about an enquiry, and
• withdraw consent you have given.

Email support@vahanbay.com from the address, or mention the mobile number, linked to your request. We'll respond within 30 days.

AutoInfy is meant for adults buying vehicles. We don't knowingly collect information from anyone under 18.

We may update this policy from time to time. The “Last updated” date above shows when it last changed. Please also read our Terms of Use.

If you have a complaint about how we handle your data, write to our grievance desk at support@vahanbay.com or call +91 99945 72709. We will acknowledge your complaint within 48 hours and try to resolve it within 30 days.